2026 Volume 14 Issue 3 Pages 1-14
The present study examined the hypothesis that perspective-taking mediates problem-focused and avoidant coping and promotes work engagement. A structural analysis of covariance was conducted on 368 employees of a Japanese pharmaceutical company. The bootstrap test was used to examine indirect effects. The results showed that higher perspective-taking, which is the tendency to imagine the position and feelings of others, promotes work engagement through a process in which problem-solving coping strategies such as proactive problem-solving, consultation for solutions, and perspective-shifting are enhanced, while avoidance coping such as putting off problems is reduced. The hypothesis was supported. New findings that higher perspective taking makes workers' stress coping strategies more effective and promotes work engagement.
