Development of a Draft Clinical Interpersonal Reactivity Index to Evaluate Empathy in Nurses

Abstract

Objective: The purpose of this study was to develop a draft Clinical Interpersonal Reactivity Index to evaluate empathy, sympathy and “perspective taking” in nurses. Creating a Clinical Interpersonal Reactivity Index is expected to contribute to improving the mental health of nurses. Participants were five nurses who were able to talk about empathy and who were recommended by a facility administrator. Research data were collected in semi-structured interviews. The rigor of the items was verified by comparing the items with two existing theories, a nursing theory by Travelbee and a psychological theory by Rogers. Results: All participants were female and aged between 34 and 64 years (average 47.4 years). As a result of the interviews, 27 items were developed. The dependability of all items was confirmed since they conformed to Travelbee’s and Rogers’ theories, and the credibility was confirmed by discussion between eight nursing researchers, including the authors. Twenty-seven items were developed to evaluate the empathy, sympathy and “perspective taking” required for nurses providing patient care and were considered appropriate for the draft Clinical Interpersonal Reactivity Index. Statistical verification of the items is necessary for use of the Clinical Interpersonal Reactivity Index in the future