Industrial Health
Online ISSN : 1880-8026
Print ISSN : 0019-8366
Original Articles
Certifying leaders? high-quality management practices and healthy organisations: an ISO-9000 based standardisation approach
Diego MONTANO
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JOURNALS FREE ACCESS

2016 Volume 54 Issue 4 Pages 324-336

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Abstract

The present study proposes a set of quality requirements to management practices by taking into account the empirical evidence on their potential effects on health, the systemic nature of social organisations, and the current conceptualisations of management functions within the framework of comprehensive quality management systems. Systematic reviews and meta-analyses focusing on the associations between leadership and/or supervision and health in occupational settings are evaluated, and the core elements of an ISO 9001 standardisation approach are presented. Six major occupational health requirements to high-quality management practices are identified pertaining to communication processes, organisational justice, role clarity, decision making, social influence processes and management support. It is concluded that the quality of management practices may be improved by developing a quality management system of management practices that ensures not only conformity to product but also to occupational safety and health requirements. Further research may evaluate the practicability of the proposed approach.

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© 2016 by National Institute of Occupational Safety and Health
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