The effects of challenge stressors and hindrance stressors on young workers' competence improvement in a workplace and emotional exhaustion: Focusing on mediating effects of resilience

Abstract

Although challenge stressors may contribute to young workers' growth, there is a lack of studies on the effects of challenge stressors and hindrance stressors on young workers in Japan. The purpose of this study was to examine the effects of challenge stressors and hindrance stressors on competence improvement in a workplace and emotional exhaustion and whether these relationships are mediated by resilience in young workers. The results showed that challenge stressors partially mediated resilience and positively affected competence improvement in a workplace, while hindrance stressors partially mediated resilience and negatively affected competence improvement in a workplace. It was also confirmed that the hindrance stressor partially mediated resilience and positively affected emotional exhaustion.