チャレンジストレッサーとヒンドランスストレッサーが 若年労働者の業務能力向上と情緒的消耗感に与える影響: レジリエンスの媒介効果に着目して

抄録

Although challenge stressors may contribute to young workers' growth, there is a lack of studies on the effects of challenge stressors and hindrance stressors on young workers in Japan. The purpose of this study was to examine the effects of challenge stressors and hindrance stressors on competence improvement in a workplace and emotional exhaustion and whether these relationships are mediated by resilience in young workers. The results showed that challenge stressors partially mediated resilience and positively affected competence improvement in a workplace, while hindrance stressors partially mediated resilience and negatively affected competence improvement in a workplace. It was also confirmed that the hindrance stressor partially mediated resilience and positively affected emotional exhaustion.