Characteristics of ICT in Social Business

Case Study based on Business Process Perspective

Abstract

Social business is attracting attention to work by using the technique of business to social issues. To solving social issues by using ICT, it is expected to create new value and solutions. However, a method of used ICT in social business has not been established. Therefore, this study pays attention to changes in the business processes of the social business, and analyzed the success factor of the social business. As a social business used ICT, pick up the case of the Uchiko Fresh Park Karari which has been conducted in Uchiko Town, Ehime Prefecture. Through analysis using DEMO which is a kind of business modeling approach and interviews research, some characteristics of ICT in social business are clarified.