Case study of improve business operations to improve white-collar productivity

Work procedures visualization and Robotic Process Automation

Abstract

In order to responding to declining working population and promote work style reform, it is necessary to realize the automation of white-collar operations for the purpose of improving productivity. It is necessary to carry out stocktaking and visualization of business and clarify the work procedure to be automated, so as to maximize the effect of improvement in business improvement. In this case report, we will introduce case studies of work improvement that were carried out focusing on confirmation of the effects of RPA application and analysis of the current state until RPA application, and prior arrangement.