Proceedings of Japan Telework Society Conference
Online ISSN : 2433-1953
The effect of awareness for creating trust in a virtual team
Makoto SHINNISHIKunihiko HIGAToshifumi KANAMARUShinichi FUKASAWA
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RESEARCH REPORT / TECHNICAL REPORT FREE ACCESS

2015 Volume 17 Pages 9-14

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Abstract

This research aims to examine the effect of awareness for creating trust in a virtual team. Writers were recruited via crowdsourcing to writing a report. The recruited crowd-workers were formed into 8 teams of 3-member team. Communications among members were limited to text only groupware. All teams could use an awareness tool through which one can see other member's situation with a web camera image and a short text message. All participated crowd-workers answered the questionnaire about trust after the writing task was completed. The analysis results based on questionnaire and log data are discussed at the end.

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© 2015 Japan Telework Society
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