Proceedings of Japan Telework Society Conference
Online ISSN : 2433-1953
Interviews to user of Ultra- or Meta-Realistic Telework Communication Sub-system, by mental model approach (2)
Hiroyuki SAKURAI
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RESEARCH REPORT / TECHNICAL REPORT FREE ACCESS

2015 Volume 17 Pages 43-46

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Abstract

An Ultra- or Meta-Realistic Telework Communication System is one which allows people outside the main office to experience exactly the same emotional environment as those physically present. This system is under development now. In this study, I interviewed students who use Telework Communication Sub-system, using Evaluation Grid Method. This is a method which is based on personal construct theory in mental model approach. They were asked the image and the impression concerning the Telework Communication Sub-system. In this method, it was requested them to evaluate good points and negative points about system with Laddering (Ladder-up and Ladder-down). As a result, it suggested that users find benefit of "pleasure" and "job satisfaction", for example.

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© 2015 Japan Telework Society
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