2015 Volume 17 Pages 43-46
An Ultra- or Meta-Realistic Telework Communication System is one which allows people outside the main office to experience exactly the same emotional environment as those physically present. This system is under development now. In this study, I interviewed students who use Telework Communication Sub-system, using Evaluation Grid Method. This is a method which is based on personal construct theory in mental model approach. They were asked the image and the impression concerning the Telework Communication Sub-system. In this method, it was requested them to evaluate good points and negative points about system with Laddering (Ladder-up and Ladder-down). As a result, it suggested that users find benefit of "pleasure" and "job satisfaction", for example.