Quantification of Keyword Transmission in Corporate Training Programs

Abstract

Training follow-up has been recognized as a vital component of effective corporate trainings. Proper implementation of follow-up require the trainers to determine what contents had been transmitted to the participants during the training. The purpose of this study was to quantify the transmission situation of the keywords that were utilized during the corporate training program. Subjects were recruited from two mental health-related trainings. The trainings were divided into one for managerial class and other for rank-and-file employees. Key Words Meeting (KWM) was used to assess the transmission situation of the keywords. The training contents were presented as plural sets of main keyword and sub keywords. Two indexes of transmission situations were proposed: 1) proportion of each keyword retained by participants attending the program and 2) proportion of keywords retained by individual participant. The results of this study may help trainers implement appropriate follow-up and assist with the evaluation of training programs.