1993 年 41 巻 1 号 p. 31-39
The purpose of this study was to explore the influences of double-bind communication on human information processing system and emotion, and to examine how vocal information with incongruence of tone of voice and verbal content would be perceived and memorized. The experiment was carried out with 2-2 design of (tone of voice: positive vs negative), and (verbal content: positive vs negative). The subjects (80 female undergraduates) were derived into 4 groups of 20 persons each. Subjects while presented tape-recorded passages were asked to rate some scales about the passages, and to reproduce the passages as close to the original as possible. The results were as follows: 1) passages perceived as incongruent by subjects were recalled less than those perceived congruent; 2) recall errors were induced by the tone of voice; 3) subjects with high trait anxiety recalled less than those with low trait anxiety when perceiving incongruence, and 4) the passages with negative tone of voice and positive verbal content were perceived incongruent, while the opposite (positive tone of voice and negative verbal content) was not.