In Japan, the renrakucho notebook plays an important role in facilitating written communication between parents and their child's kindergarten, preschool, nursery school or daycare. The "Writing in the Renrakucho Notebook" website is designed to serve as a useful guide to writing in the renrakucho for parents who are not fluent in Japanese. User comments regarding the website fall into four categories: technical aspects such as improving user ability to conduct quick searches for the subject matter of their choice, content-related points including specific issues parents wish to see added to the website, requests for outreach programs such as workshops, and other inquiries. This paper addresses these four categories and explores strategies for their improvement.