A proposal of new managerial consulting technology to cope with the inovation of industrial structure

the service science as the concept of total managerial systems

Abstract

Now the service industry represents the top share of both of the composition ratio of GDP and employees, it seems that Colin Clark's industry classification needs to be modified.As a result, IBM established " The Research institute of Service Science " in 1993.In order to cope with this situation, I would like to propose that managerial diagnosis needs to build the public concept of service science and to construct the innovative theory to contribute to economic activities from the interdisciplinary perspective. Concretely speaking, without being constrained by existing idea of service industry; we should construct the theory scientifically and reasonably to build the concept of service science that has a set of circulation that consists of research & development, production, marketing, maintenance and zero-emission resources recycling. Moreover, we should understand that we need to give advice to and support individuals to help refrain them from free-floating of feeling and action caused by luck of materials and to make them realize that the ideal economic society where they can feel of comfort and affluent by mental balance.