Journal of Occupational Health
Online ISSN : 1348-9585
Print ISSN : 1341-9145
ISSN-L : 1341-9145
Original Articles
The relationship between organizational climate, job stress, workplace burnout, and retention of pharmacists
Yu-Li LanWan-Tsui HuangChi-Lan KaoHui-Jung Wang
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2020 Volume 62 Issue 1


Objectives: This study explored the relationship between organizational climate, job stress, workplace burnout, and retention of pharmacists. This study adopted a cross-sectional design and conducted a questionnaire survey of pharmacists working at three teaching hospitals (a district teaching hospital, a regional teaching hospital, and a medical center).

Methods: The sampling criteria were a license to practice pharmacy and a willingness to sign a written consent form to participate in this study.

Results: One hundred ten questionnaires were distributed, of which 101 contained valid responses, yielding a valid return rate of 91.82%. A significant correlation was evident between organizational climate, job stress, workplace burnout, and retention. Hierarchical regression analysis revealed that demographic variables, organizational climate, job stress, and workplace burnout had a predictive power of 55.6% for retention (F = 9.712***, P < .001). Organizational climate had a significant positive correlated with retention (β =  0.401*, P < .001).

Conclusions: The results of this study can help hospitals to create a friendly and healthy workplace, instruct hospital managers how to improve their organizational climates, and reduce pharmacists’ job stress and workplace burnout, thereby enhancing the quality of pharmacy service and medication safety and eventually improving pharmacists’ intention to stay.

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© 2019 The Authors and Cathay General Hospital. Journal of Occupational Health published by John Wiley & Sons Australia, Ltd on behalf of The Japan Society for Occupational Health

This is an open access article under the terms of the Creative Commons Attribution-NonCommercial License, which permits use, distribution and reproduction in any medium, provided the original work is properly cited and is not used for commercial purposes.
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