Journal of Physical Therapy Science
Online ISSN : 2187-5626
Print ISSN : 0915-5287
Original Article
Patient satisfaction with out-patient rehabilitation therapy: validity and reliability
Dae-Hee LeeSe-Yeon ParkJi Sun Ha
Author information
JOURNALS FREE ACCESS

Volume 28 (2016) Issue 12 Pages 3354-3356

Details
Download PDF (501K) Contact us
Abstract

[Purpose] The purpose of present study were to develop an out-patient satisfaction questionnaire to be used in health care system, from which the underlying dimensions could be derived and individual patient scores calculated, and to evaluate some of the questionnaire’s psychometric properties. [Subjects and Methods] Forty out-patient of local hospital reply both the questionnaire used in previous study and newly designed questionnaire. To identifying validity, the statistical linear relationship between the total score of the primary questionnaire and newly designed questionnaire, which were analyzed. The test-retest reliability has been investigated by using a single measure intra class correlation. [Results] The average satisfaction of the previous questionnaire were significantly correlated with newly designed questionnaire. The intra-lass correlation coefficient of the each items of newly designed questionnaire were strong. Total score of the previous questionnaire had the lowest test-retest reliability, Cronbach’ s alpha coefficient for the newly designed questionnaire score showed acceptable inter-item reliability. [Conclusion] The out-patients’ satisfaction questionnaire developed in present study, which had appropriate validity, reliability, and acceptability.

Information related to the author
© 2016 by the Society of Physical Therapy Science. Published by IPEC Inc.
Previous article Next article

Recently visited articles
Journal news & Announcements
  • June 27, 2013
        Publisher Info Printing PDF files for JPTS Vol. 22 No. 3-Vol. 24 No. 9 is not available. If you wish to print these PDF files, please access the following publisher’s website and download. http://spts.jpn.com/pdf.html
Related journals
理学療法科学
feedback
Top