2011 Volume 67 Issue 5 Pages 67_I_209-67_I_219
In the meeting about decision of advocacy community, the communication conflict often occurs. In the previous studies, the opinions were summarized by attending a conference and reading the stenographic records and hearing or questionnaire survey to stakeholders. However, the conventional approaches have the difficulties in time consuming work and the subjectiveness of opinion classification. The objective approach that can understand the opinion of each stakeholders with the transition is required to get the effective fact-findings about the discussion facilitation for the community workshop.
This study purposes to build the procedure for the opinion extraction by using text mining approach from the stenographic records. Based on the Marcov model quantitative index is defined to figure out the particular transition point along the participant's communication. As a result, the transition of opinions and speakers were visualized, and the discussion structure was shown.