Abstract
Since 1984, Japanese organizations obtain a new worker-category "Sougoushoku Josei" (White-caller women in integrated course), which is made by the law "Koyoukikai-kinntouhou". Many disputes observed arround them, and most of them are not resoluted until now.
The Japanese organization and their dispute resolution depend much on implicit role -expectation under long-term social relation. "Sougoushoku Josei" is made by law, and no social role corresponds to it. So there is no creiterion or base of organizaional dispute resolution, and because of it, mutual misunderstandings are duplicated and complicated. This situation not only makes many disputes unresoluted, but also produces new dispute on dispute resolution itself.
In this paper, using some examples from a Japanese enterprise, we show the social mechanism of this multiple dispute-situation and take consider on some ways of resoluting it.
