従業員のモチベーションにおける支援的監督、同僚の社会的支援および仕事に対する意識の影響

抄録

This study examines the relationship between employee consciousness of the job-related atmosphere and motivation at work. Expectancy theory is used here to develop a framework for the analysis of possible effects. Supportive supervision (`S') and social support of co-workers (`C') are identified as two major factors of employee consciousness of the job-related atmosphere. Employee job awareness regarding its pleasantness and acceptability (`J') is considered here as a moderating variable for the relationship of `S' and `C' with motivation. Several hypotheses are developed upon possible relationships of the above three factors (`S', `C', & `J') and employee motivation. These hypotheses suggest the existence of positive effects of supportive supervision and co-worker social support and their moderating effects due to the pleasantness and acceptability of the job on motivation. A questionnaire survey administered to Japanese manufacturing employees considerably supported the validity of hypotheses. Particularly, the result suggests that the supportiveness of supervision is highly effective in improving employee motivation when the job is perceived rather unacceptable.