社会心理学研究
Online ISSN : 2189-1338
Print ISSN : 0916-1503
原著論文
東日本大震災に伴う風評被害
買い控えを引き起こす消費者要因の検討
工藤 大介中谷内 一也
著者情報
ジャーナル フリー HTML

2014 年 30 巻 1 号 p. 35-44

詳細
抄録

This study investigated why the restrained buying called reputational risk occurred after The Great East Japan Earthquake, focusing on the psychological factors influencing consumers. A preliminary investigation (N=112) identified affective (System 1) factors—“negative affect,” “association with Fukushima,” “support for quake-hit areas,” and “radiation anxieties”—and reason (System 2) factors—“knowledge-based judgment” and “rational decision”—based on the dual-process theory. Initially, the results of structural equation modeling (SEM) conducted on the main survey data (N=310) indicated the influence of multi-collinearity. Accordingly, the factors “negative affect,” “association with Fukushima,” and “radiation anxieties” were integrated as “anxiety over radiation and nuclear power.” The result of SEM on the refined model suggested this factor causes restrained buying while “support for quake-hit areas” is effective in its mitigation. Finally, future contingency plans to combat reputational risk were discussed based on the findings of this study.

著者関連情報
© 2014 日本社会心理学会
前の記事 次の記事
feedback
Top