2015 Volume 67 Issue 4 Pages 369-373
This research aims to propose indices to evaluate the quality of services (QOS) of pedestrian crossing flow under both congested and uncongested conditions. Walking costs in crossing flows, which are not properly validated by conventional fundamental diagrams, are described by walking stability indices. The empirical data analysis revealed that the angle between directions of two pedestrian crossing flows has significant impact on QOS. A microscopic pedestrian behavior model, which represents the above characteristics, is proposed to evaluate QOS under different traffic demands and crossing angles.