PROPOSING A MODEL FOR ALLIANCE AMONG ORGANIZATIONS AND PROFESSIONALS IN SERVICE PROVISION

Abstract

In many cases, multiple organizations and professionals are concerned with an operation to provide value through products and services. When multiple organizations and professionals provide a series of services, with switching main providers, appropriate scheme for alliance among those service providers are essential to ensure the benefits of recipient of services and the society, from the viewpoints of quality assurance and optimum utilization of resources.
This study proposes a comprehensive model for alliance among organizations and professionals, in case that multiple independent service providers, who have overlapping expertise each, provide highly-professional services without facilitators. Also, an applicability of the model is demonstrated for regional healthcare alliance as case study.