Abstract
It is crucial for an IT services business to accumulate and reuse various outcomes from projects. To support this, one approach is to collect project artifacts in intellectual capital DBs to share them. But this approach is not sufficient for effective reuse. IBM Global Services provides consistent framework of method and tools form the viewpoint of 'process', 'assets' and 'skills', to support the reuse of outcomes from projects. This paper introduces the 'IBM Global Services Method' and related programs that IBM Global Services deploys, and shows the current status, to discuss how to reuse the project outcomes.
