設計実験に基づく製品サービスシステムの概念設計フレームワーク

抄録

Product-Service-Systems (PSS), systems which forces on generating higher value by integrating physical products and services have been attracting much attention in manufacturing. To design PSS business model, it is important to select best business model for your company after reviewing many business model in conceptual design stage. However, our business model design workshop has revealed that it is difficult for traditional product-selling manufacturing that inventing PSS business model which includes much service element. This is because PSS business model is far from their traditional business model. Thus, it is necessary to support contriving multiple business model options on the conceptual design stage. Therefore, this study supports manufacturing to design PSS business model and proposes a task management framework for reviewing PSS business model from their product-selling business model. The proposed framework provides the designers with viewpoints and checklists for PSS business model design. The effectiveness of the framework is demonstrated by an application to example case.