The purpose of this study is to indicate the effect of package design and consumers' emotion on their choice behavior. The author conducts a laboratory experiment by using different types of beverage bottles, and examines how the unusual package shape and consumers' arousal level influence their volume judgement and product choice. Consistent with the previous research, the result shows that consumers perceive the volume larger than actual when they see the unusual package, and choose the larger one on the basis of the inaccurate volume judgment. Additionally, this study shows that consumers with high arousal level perceive the volume accurately whether the package shape is unusual or not, and choose more unusual one on the basis of their accurate volume judgment.
View full abstract