Housing Complex A, located in an urban area of Japan, has 7,000 houses. Recently, many families from different countries, such as China, the Philippines, Peru, and Brazil, have resided there. Since 2017, university students have worked with volunteer program, which is volunteer learning support for children with foreign roots. This study aimed to identify the students’ motivations for participating in volunteer activities, their reasons for continuing, the difficulties they experienced, and what they hoped the program would achieve in the future. Data were collected through semi-structured interviews with nine students, analyzed qualitatively, and subjected to descriptive analysis. The motivations for participating in volunteer activities were [the opportunity to give back to society], [the opportunity for personal growth], and [being introduced to the program by their teacher]. The reasons for students to continue volunteering were [contribution to children and parents], [opportunity for growth], [good relationships with children], and [cooperation among volunteers]. The most common difficulties were related to [relationships with the children], [volunteer management], and [online lectures]. As for their desires for the future of the volunteer program, the respondents answered “creating a place for children to stay” and “expanding the scale of participation.” We will continue our research so that the residents of the complex can interact with each other through various events.
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