We investigated the web content accessibility of 80 university hospital websites in Japan. We scored accessibility by combining human evaluations with mechanical evaluations. In human evaluations the presence of visual information and ease of access were assessed by healthy persons, who checked them through a web browser. A full score was set at 100. The mechanical evaluation used the Fujitsu WebInspector 5.0 released by Fujitsu Ltd. The evaluation was based on the Japanese Industrial Standard, Guidelines for Older Persons and Persons with Disabilities― Information and Communications Equipment, Software and Services― Part 3 : Web Content (JIS X 8341-3:2004). A full score, in which there were no problems at all, was set at 0.0. Overall evaluations were obtained by subtracting the mechanical-based score from the human-based score.
The Chiba University Hospital had the highest score (76.43) among the human evaluations. Kochi Medical School Hospital had the highest score (0.97) among the mechanical evaluations. Wakayama Medical University Hospital had the highest score (64.39) among the overall evaluations.
Accessibility is still not sufficient, considering the fact that the hospital website with highest score among the overall evaluations achieved a score of only 64.39. Many sites may dramatically improve accessibility with small adjustments. We hope that university hospitals will improve the accessibility of their websites in the future.
View full abstract