A qualitative induction study was performed with the purpose of clarifying the characteristics of how nurses and physicians interact via their mutual conversations in the patient-care setting, including the thinking that lies behind their respective discourse. Data was collected by means of participant observation at nurse-physician conversation sites and via semi-structured interviews with nine nurses and nine physicians.
As results, the following were found in the nurse-physician discourse: "Cues for Action," "Cues for Reconsideration," "Acquisition of Information and Opinions," and "Provision of Information and Opinions."
As for "Cues for Action" and "Cues for Reconsideration," characteristics observed were that nurses question the opinions of physicians and use "cues" when intentionally offering information, thereby stimulating the development of the care process.
As for "Acquisition of Information and Opinions," and "Provision of Information and Opinions," characteristics observed were that more information, both in terms of quantities and kinds, is provided by nurses to physicians ─ especially observed was the provision by nurses of much information regarding changes in patients as well as concerning patient families during the course of the treatment. Also, in settings of conversations between nurses and physicians, in cases where there were differences in their respective opinions, there were not a few cases where, due to not providing verbally to the other party the thought processes supporting one's opinion, no development was seen in the mutual interaction process.
From the above results, it was thought that, for the formation of a collaborative relationship between nurses and physicians, it became clear that it is required to exchange "Cues for Action," "Cues for Reconsideration," after a nurse and a physician share the idea which care as a patient goal, or the view and background of a plan and both sides in everyday life by exchange of "Acquisition of Information and Opinions," and "Provision of Information and Opinions."
Also as conditions for the formation of a collaborative relationship, it was suggested that, on the side of nurses, there needs to be the ability to make clinical decisions on the basis of their specialty expertise, an understanding of patients including their families, and the ability to make clear and convincing communications, while on the side of physicians, there needs to be a deepening of their understanding of care and of the expertise of nursing, and cooperation via positive and clear expressions, including a conscious expression of information, opinions, policies, and intentions concerning care and treatment, etc.
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