The purpose of this paper is to identify any potentially hazardous errors that may occur in the nurses working environment and to develop a system that can protect against any such occurrences. For this purpose, the author examined characteristics and dosage of medicines used in each ward, and also interviewed nurses regarding their experiences with such problems in the work place.
The research was conducted at a 600-bed hospital which employed approximately 300 nurses. Questionnaires were distributed to 230 nurses, who were working in various wards, on September 1st through 7th and again on October first through 7th, in 1994. The author asked nurses to identify medication errors that they had personally been involved in during their working day.
This paper is concerned with 10 general wards in the hospital and the questionnaire response rate was 90.4%. 2,157 questionnaires were returned with 1,324 having been written on work days and the remaining information having been provided by head nurses. This information also included unit sizes, case mixes, staff lists and staff schedules.
In the course of the two weeks the research revealed a total of 61 medication errors, 118 near misses, 88 prescription errors which nurses identified, and 141 medication errors made by others which nurses actually dealt with. Results show that the nurses had not made any medication errors on 95.6% of their entire work days (1,324) and that on 12.4% of 1,324 work days nurses dealt with errors made by others.
The number of patients in serious conditions along with the amount of oral medication consumed had a direct influence on the number of medication errors. There is also a correlation between the Care-need-score divided by the number of nurses on duty (especially the evening-shift) and the number of error occurrence.
Several limitations of this study dictate that the results be applied with caution. However, the results might also be helpful in determining factors which can lead to the occurrence of various errors which put patient safety at risk.
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