This report summarizes a visit to the Counselling Centre (CC) at the Australian National University (ANU) in March 2020. The CC was well equipped, with individual counseling rooms and a system that incorporated regular meetings, group supervision, and individual supervision as part of the counselors’ routine duties. To meet increasing demand for mental health support, the CC introduced multilayered services such as limits on the number of counseling sessions, same-day appointment slots, group programs for specific student population, and online mental health materials with audio clips accessible to all students. These measures created an inclusive environment for a diverse student population. In addition, the presence of campus-wide support networks, including other campus units and student-led organizations, demonstrated ANU’s strong institutional commitment to student well-being. Although the visit took place five years ago, the insights gained highlight the importance for student counseling centers at Japanese universities to adopt not only individual counseling but also more comprehensive, campus-wide, multilayered forms of support―an approach that has become even more essential amid growing post-pandemic counseling needs.
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