The purpose of this paper is to examine the change in consumer attitude and variations in consumers from the company's point of view, and to reseach consumer support and consumer education. In this study, we surveyed the opinions of consumer affairs professionals.
Summary will be given as follows: 1. Ninety-three percent of consumer affairs professionals perceive changes in consumer attitude, and 70 percent think such changes have occured within five years. 2. They describe consumer's images in terms of five factors : information, denomination, business prosperity, unfavorable mind and partnership. 3. Correlation and interaction of business with consumers intensifies by degrees. 4. Social dynamics of consumer-business should be included in consumer education.
The objective of this paper is to clarify the following two points by investigating the diversity of non spouse heavy debtors including various forms of households such as households consisting of a single elderly person, a mother and children, and"Parasite singles." The first point is to analyze composite factors for heavy debts. The second point is to obtain clues for providing effective consumer education to diversified consumers for solving the issue of heavy debt.
The data used are the consultation records of 453 cases of a counseling organization specializing in family expenses. From consultation records, I analyzed the incomes and expenditures that increase debts from original viewpoint and suggest effective consumer education strategies based on analysis of the results obtained.
This paper considers the problem of consumer education in the 21st century through the research trend of consumer education and the analysis of consumer education activity by consumer organizations and the hearing investigation into consumer educator in Korea.
The results show regarding, the educational content of the consumer organizations, consumer information, finance, and the marketing method, have been diversified and specialized. The consumer educator pointed out the need to enhance the consumer education policy support and the role of the consumer's union that induced consumer participation and the consumer education at an early stage.
It is preferable to be able to achieve consumer participation by various means like an online community and the NPO activity. Requests to take this up more as a main content of consumer education in the future will be made.
Further introduction of a new effective law and sufficient consumer education are required in order to prevent problems related to financial products. Also, the establishiment of Alternative Dispute Resolution, which is based on fair, transparent and neutral procedures, is asked for in cases of dispute.
The purposes of this paper are as follows:
1 a cause of over-indebted debtor problem occurrence by analysis based on contract theory and adaptation rationality.2 to suggest a countermeasure in education and system to prevent that occurrence.
Concrete countermeasures are:
1 We must dissolve the non-symmetry of the information between the creditor, debtors in system
2 We should carry out EQ education to develop the adaptation rationality.
Taxation has been developed to raise revenue necessary for the State (both Central and Local Government) to supplement the basic human needs of the citizens. However, it has great influence on our daily consumption and on various economic activities as well. This paper, therefore, focuses on the ned to pay more attention both as consumers and taxpayers to what consequences a particular tax may bring to the market and to the way public revenue resources are expended.
By researching the operation of chisanchishou, from the viewpoint of consumer education, the following results were obtained:
First; the keywords regarding chisanchishou are shindohuji, "slow foods", "food miles" and "community supported agriculture".
Second ; the following are possible outcomes of this investigation:① the promotion of agriculture ② the growth and advancement of local comｍunities ③ the improvement of the rate of self-sufficiency ④ understanding the production and consumption of food ⑤ the improvement of problems regarding energy and the environment
Especially, points ④ and ⑤ are more familiar to the consumer. However, today, Chisanchishou is carried out and led by producers. Consumers have to act more positively for a more effective outcome to the current situation.
* chisanchishou ・ ・ ・local production -local consumption
An important subject in consumer education is a creation of a new program to produce a general attitude of respect for the environment. To approach this problem, resource management behavior of middle-aged adults in Japan (Osaka) and the Republic of Korea (Seoul) was investigated and analyzed comparatively on the differences of economic development. From the result, the average of total scores for resource management behavior of the Koreans was found to be higher significantly than that of the Japanese. The resource management behavior were classified into five types, and the five types were divided into two groups: with the high and low resource management consciousness. The high resource management consciousness group was subdivided into two groups, a nature respect type (abbreviated to NR type) and a household economy respect type (HR type). The members of the NR type find the joy in nature and possess high consciousness to conserve, but are unfamiliar with the economic systems and are not good at saving energies. The members of the HR type are thrifty but from the global point of view, poses low resource management consciousness, poor utilization of recycled or used materials and passive commitment to the natural conservative activities. From these results, it is shown that integration of the HR type with the NR type is important to form the sustainable society.
This paper analyses the possibility of consumer education as a way to improve the welfare society.
The idea of consumer education differs in each wealfare stater regime. In Japan, which is not classified either as a social democratic regime or a liberal regime, it is indispensable to collaborate on improving the welfare society with companies.
Therefore consumer education, which enlightens consumers on demanding corporate social responsibility, is significant nowadays. Improvement of the quality of life which consumer education aims at as well as social welfare is attained in the welfare society itself.