The necessity of mental care for medical staff is clear, and the development of a counseling system for medical staff by the psychiatry department among hospitals is hoped for. In the present study, the factors that influence counseling intention to the psychiatry department were examined to construct a mental care system. As a result, it was suggested that (1) young staff tend to resist counseling, and (2) the staff who had experience with the consulting psychiatry department tend to consult easily. Moreover, a relative evaluation for the system was investigated in terms of its application to staff, to the method used, to the counseling time zone, and to the record preservation method. As a result, it was shown that the staff member who accepts the request for counseling is a clinical psychologist, and communication by telephone was recommended. As a result, flexible counseling including overtime was required, and the records were preserved via a paper file without electronic medical record, and this staff member was easily consulted the most. In addition, it was also clear that the application to staff, and the application to the method are more valuable.
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