In order to prevent traffic accidents, automobiles equipped with driving support devices are becoming widespread. The amount of information related to safe driving provided by the manual is increasing, and the driver cannot properly process information, causing an accident. By providing appropriate information to various drivers, it may be possible to give the drivers a correct understanding and guide them to the proper handling of the driving support device. We will develop an active manual that dynamically changes according to the driver, instead of providing uniform information using a paper manual. To develop an active manual, it is necessary to detect the driver's ITS proficiency and to generate and provide appropriate quantity and quality information to the driver. In this paper, as the first step, we propose a method to detect and classify the driver's ITS proficiency. First, we show that there is no difference in understanding between beginners at ITS and experts at ITS due to the politeness of explanations and instructions, and that experts at ITS tend to misunderstand information due to stereotypes. Next, we define a new index called proficiency comprehension and propose a method to classify various drivers into proficiency comprehension "high", "medium", and "low".
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