The aim of this study is to compare the attitude and satisfaction of patients who regularly visit dental clinics and receive regular professional care and guidance from dental hygienists, depending on whether or not they have assigned dental hygienists, and to determine the reasons patients engage in regular dental checkups. In addition, to improve patient satisfaction, we wish to investigate patient requests and to link them to improving patients’ regular checkups.
The study subjects were 120 adult patients who visited the dental clinic in July and August 2019 for a regular dental checkups. This included 60 patients with an assigned dental hygienist, and 60 patients with no assigned dental hygienist. At the time of the visit, a dentist or dental hygienist verbally explained the purpose of the study to participants, and only those who gave consent were surveyed, using an anonymous, self-administered questionnaire.
All respondents, whether they had an assigned dental hygienist or not, indicated that they would like to receive a dental checkup in the future. However, significantly more patients with an assigned dental hygienist gave “there is a reliable dental hygienist” as a reason for continuing, suggesting that assignment encourages patients to continue regular checkups.
The study results reveal that not only does the assignment of dental hygienists encourage patients to continue regular dental checkups, but it is also effective for dental hygienists. Furthermore, it may play an important role in aiming to extend the healthy life expectancy of assigned patients as their regular dental hygienist.
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