Reducing food loss and waste across global supply chains is of utmost importance. Over recent years, researchers have investigated different approaches to support this reduction. However, these efforts often focus on sub-problems, and a holistic picture of food waste reduction measures is not extant. As a contribution to rectifying this, the authors of this study seek to unify and extend research on food waste management. Therefore, they conduct a systematic literature review on food waste reduction measures that investigates 215 studies from two different electronic databases to propose a framework for reducing food loss and waste through supply chain management. They further demonstrate that current literature predominantly focuses on mitigating waste in the later stages of the food supply chain, rather than the early stages. Recommendations for future food waste management research are given.
This paper contributes to the business ecosystem literature by offering a classification model that allows for the differentiation of intercompany connections. The researchers found that the definition of a business ecosystem lacks separation in the types of connection between companies. Business ecosystems were found to differentiate significantly, from loosely coupled to highly regulated and organised company relationships. Work with practitioners has shown that some may even result in newly founded business ventures. The authors are therefore proposing a classification model for business ecosystems that allows further classifications in studies. The outcome of this study has helped practitioners to operationalise product service and service business ecosystems.
This paper aims at identifying relationships between employee and patient satisfaction in dialysis clinics/hospitals. For this purpose, two satisfaction survey samples were used, including 223 employee responses from nurses and technologists, and 635 patient responses in 15 Japanese facilities. A five-factor employee satisfaction model and a seven-factor patient satisfaction model were adopted. Results of correlation analyses showed that there was a single factor-to-factor association between patient satisfaction with reception and employee satisfaction with work demands and workload. Regarding employees’ overall satisfaction, positive correlations were identified with several patient satisfaction factors. In addition, based on regression test result, we find overall employee satisfaction is significantly and positively associated with patient willingness of treatment continuation. Thus, it seems that employees and patients shared limited satisfaction elements. Instead, a positive linkage between employee satisfaction and patient satisfaction is suggested: in a facility where employees have higher job satisfaction, patients are more likely to be satisfied.
Competitive plants focus their efforts on reducing manufacturing costs and waste along their production chains. Hence, manufacturing programs with important practices and methodologies such as lean, JIT, TPM, and Kaizen have been embraced. However, an empirical investigation of simultaneous use of several manufacturing programs representing multiple facets of lean is lacking in the literature. Various studies have found that some supply chain management practices are bi-directionally related to lean, but its holistic measurement in relation to supply chain management is still lacking. Thus, this paper provides an evidence of mediation effect of lean from high performance manufacturing (HPM) project perspective in relation to supply chain management.
As customer values become increasingly diverse, automobile exterior design is becoming one of the most critical elements influencing customer purchase behavior for automakers. The author develops a scientific approach to identifying customers’ tastes, called “Automobile Exterior Design Model” (AEDM). To address this issue, the author uses “Customer Science Principle aiming to achieve Intelligence Design Concept Method” (CS-IDCM) developed elsewhere. AEDM improves the design business process so that implicit knowledge on customer is turned into explicit knowledge. In order to strengthen automobile exterior design, AEDM contributes to the following; (A) Improvement of Design Business Process Methods for Automobile Profile Design, (B) Creation of Automobile Profile Design using “Psychographics” Approach Methods, and (C) Actual studies on Automobile Profile Design, Form and Color Matching Methods. The validity of the proposed model was verified through case studies of the actual application of AEDM.