This paper describes, first of all, the definition and characteristics of knowledge management as well as how knowledge is understood in the organizational setting. All problems when trying to understand this concept come from the fact that, in general, its definition is vague and the area it covers is not definite. As a result, it is difficult to depict a concrete image in the daily activities of the organization. Nevertheless, it will be valuable to consider how the concept could be introduced to organizational activities since it has a close relation to information management and other related activities that have been carried out in special libraries. Subsequently, this paper shows that knowledge management will change the tasks, augment their variety and level, widen service points, and enlarge the area of intellectual resources that libraries will acquire and maintain. Finally, it is pointed out that the new wave will require librarians to be equipped with wider, more profound subject knowledge, skills, and vision.
Library users include people who direct the future of our society, both present and future. As peoples'sense of value has become increasingly diversified over the years, it has been important for libraries to advance with the times as well, adopting change and flexibility. Adhering to conventional practices and the limits of personal experiences, it would be impossible to provide the services expected of a library by such leaders of society. Unless the library system itself changes, further development and growth cannot be expected. Today, knowledge management has become a necessity. Proper knowledge management means sharing knowledge and know-how of both the librarian and the user in away such that anyone has access at any given time. In other words, the key is for every librarian to provide knowledge in the place of society's leaders, and share the knowledge systematically while giving consideration to its utilization in daily life. Librarians can no longer consider themselves simply as laborers in a service industry. They must play the important role of knowledge producer and provider. It is the opinion of this author that every librarian must pursue the continuation of knowledge creation for library users, the leaders of society today and in the future.
This is the abridged translation of keynote speaker, Dr. Claudio P. Spiguel's speech at ISI Symposium: Global Information Strategies for Pharmaceutical & Chemical Companies, which was held on June 16, 1999. The Pharmaceutical Industry has been most profitable in terms of the return that it gives to patients and investors. Yet, current industry performance raises a significant concern: global pharmaceuticals sales are growing 7% yearly, given price pressures in major markets, while annual R & D costs are growing 11% yearly, fueled by the increasing volume of New Chemical Entities, and the complexity of regulatory environments. In the Information Age of the next millenium, a Global Information Management Strategy supporting the establishment of Global Standards and a healthcare-wide Information Infrastructure is a must for survival and improved profitability. It also presents an opportunity to demonstrate increased industry value through enabling information on its products to flow timely beyond companies and regulators, into healthcare providers, payers, and the public.
Ariel and Epicwin are the software used in the electronic document transmission system, and the possibility of use in future document delivery systems is expected. At present, the system has been introduced into some 10 university libraries, even the Nagasaki University of Technology Library introduced the system in March 1998. A problem in the trials and other matters expressed when introducing the software of Ariel and EpicWin are reviewed in this paper. Furthermore, the problem of the public recognizing copyrighs and related trends are mentioned.
Today, the university library is in a critical situation, and the author gave consideration as to what measures need to be taken for such libraries to survive. Various selected university and specialty libraries the author has visited in Japan in recent years are introduced to illustrate original approaches to the university library system. Finally, a very important thing is employing the most suitable librarian to ensure library surviva.