Objectives: The objectives of this study were to describe and measure the contributions of a patient information and home visiting system that we constructed at a care facility for non-severe COVID-19 patients.
Methods: Data between April 2020 and October 2021 were retrospectively extracted from the records of the Miyagi Prefecture COVID-19 Coordination Office and medical records at a care facility assisted by Tohoko University Hospital. Hospitalization and death figures were used to evaluate the contribution of problem solving conducted at the facility.
Results: During the study period, 4,075 patients were admitted to the facility. We identified the following issues: the control number for a given patient differed among departments, information was recorded on paper, and data communication methods and formats were not standardized. To solve these issues control data was recorded electronically and a wide-area IT system was used to share the data among multiple departments. In addition, a remote medical record terminal of Tohoku University Hospital was placed and a system to examine and treat on site was established at the facility. As a result, no deaths occurred at the facility within the study period.
Conclusions: The systems we established may have contributed toward zero mortality at the facility, which was later called a care facility with medical functions.
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