In investigations of the citizens' consideration concerning the city library, analyses using the univariate or the cross-classified table are generally done. However, the city library would like to learn in detail how persons who have certain characteristics use the city library and what kinds of demand they have. In this paper, for "Investigation concerning the ideal way of the Chofu city library as the base of making regional informationalized society" of "Plan of the social education activation of 21^<st> century" by the Ministry of Education, Culture, Sports, Science and Technology, the questionnaire is designed to understand the difference in the city library usage, the demand and the satisfaction of persons between with and without certain characteristics. The Structural Equation Modeling is used. The entire citizens' consideration is investigated especially how spare time and money, preference for the genre of book, family structure influence the city library usage. In addition, the analyses of models stratified into the city library users and non-users and the analyses of models stratified into the central library users and the branch users are done, because this investigation targets the entire citizens including not only the library users but non-users. Then, features of non-users and branch users are examined. Further, the latent types of library users that could not be understood using known strata are analyzed using the latent class.

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This study aimed to elicit the 19 school staff's recognition change and factors involving the school library through using a Modified Grounded Theory Approach. This time I interviewed school staff members including school nurse teachers, school counselors and special educational coordinators who do not evaluate students' academic achievement level in elementary and junior high school. As a result, it was identified that 19 school staff at the beginning regarded school libraries as the place only their information needs were met. However, they changed their impression about the role of school library was modified through a library visit with students with SEN, as a place that provided: materials/information resources, a place where students can be comfortable, and a place to connect to society. These understandings are based on 19 school staff recognition of school librarians as materials specialists, communicating with students naturally, and considering students' growth. Based on these things we propose of school library's special support for students with SEN three special supports were suggested as follows: providing suitable materials which consider students' situation, supporting students' self-affirmation by sympathetic understanding, and encouraging students' socialization.

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The purpose of this article is to examine trends of user studies on reference services in municipal libraries in Japan through an overview of research articles, and outline the characteristics of users in Japan. For this purpose, 29 articles concerning studies of reference service users since 1970's were collected and analyzed, and findings about users of reference services were extracted from the studies and analyzed. It emerges from the analysis that most of the studies of reference service users were conducted as a part of user studies examining library services, and a large number of the studies were conducted using questionnaire surveys. These findings indicate that the user studies analyzed are limited in the range and methods. As for reference service uses, it also emerges that 1) the percentage of users who look for information in the libraries was smaller than the percentage of users who borrow and return materials; 2) the percentage of users between 10 and 29 was larger than for other generations; 3) the percentage of student users was high, and that of housewife users was lowest among the other occupations; 4) the percentage of male users was higher than the percentage of female users.

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