This study elucidates the expertise needed in a social worker in a welfare office, whose primary responsibility is Japanese public assistance. We attempt to sketch an outline of the expertise required in a social worker, considering the “expertise required in the social work profession” and the “expertise of a public servant.” First, we reviewed the extant literature on this topic and organized the elements that constitute the required expertise. Then, we conducted an interview survey with three social workers serving in a welfare office, assuming that the elements that seem to constitute the expertise be used as conceptual categories. Through data analysis, the elements of expertise for social work practice were inductively extracted;consequently, five items, namely, “interview,” “human rights security,” “cooperation,” “planned practice,” and “law application” were identified as the core categories that make up the expertise of a social worker, and “efficiency” was identified as a subcategory that effectively promoted these five elements.
View full abstract