We have often seen various reports and news on project failure and a project manager's severe situation. Since new projects inherently include novelty and uncertainty, project management would have to expect various failure and troubles. A project manager is to lead a team and need to bring the project to a success. Whether a project will be successful or not will be greatly influenced by a project manager's individual characteristic. This paper discusses the manager's ability to laugh, and the power to bring out laughter(to be defined as the power of laughter) as an important element of an individual's characteristic, and practical use of the power of laughter to a project process.

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It is a critical factor that a so-called bold type as project manager's important individual characteristic (Courage). Power to draw out team member's laughter is necessary for moving power and the team that can laugh even if driven in to a very critical situation. We call this "Power of laughter" or "Shoryoku". In this research, "Shoryoku" is researched by a success factor of project and related viewpoint, and it proposes the effect of Shoryoku for the project success.

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Software development projects come with varieties of characteristics and problems, and therefore, it is difficult to apply intact CCPM(Critical Chain Project Management) without customization to that project. To apply CCPM efficiently, we should take into consideration characteristics and problems of the current project, and take measures against them. This paper describes a strategy for applying CCPM to a model project.

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This paper describes the indispensable requirements for implementing the CCPM(Critical Chain Project Management) by applying the TOC Thinking Process. In recent years, businesses become severe and three commitments of "Delivery", "Quality" and "Cost" become to be important factors more than before. Therefore, we need to introduce high quality management methods into projects. The CCPM is regarded as a high-quality project management method in Europe, the U.S.A. and so on now. The method is researched and applied in Japan, but there are few reports.

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In order to execute the final target of software quality steadily, it is very effective to predict the achievement level of the target quality from project performance and to take measure as early as possible. By forecasting and evaluating the achievement of the final quality target, we can improve the running project process continuously and prevent reworking. As the result, we can enhance the achievement accuracy of planned cost and delivery date. In addition, our organization gets mature as the organization that can complete the project as planned and achieve our business goal. In this paper, we describe the establishment of the process performance model, which can forecast the achievement of the final quality from project start by using project performance data, and our efforts.

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Generally, it is said that in software development projects, measuring the deliverables quality and progress in real-time and objectively requires substantial workload. Therefore, in many projects, quality and progress are assessed according to the developer's report, and an objective assessment takes place only in the Exit Review. This paper will introduce a solution to the above mentioned problem, the SOurce code Research Service (SORS). SORS utilizes optimized techniques and tools to comprehensively assess the quality and progress of a great amount of program source codes in a short period of time. Since flaws may be detected in a short period of time and with few people, a cost-effective, high quality assessment is made possible. Efficient suggestions and recommendations to projects may be made when this is used as part of Quality Assurance and Quality Inspection.

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Agility is increasingly required in business environment as the amount of project information continuously increases. Therefore, project managers can not afford to pay attention to the quality and validity of all communication since they have to deal with huge quantities of information. This report suggests what and how communication should be peformed for emergent and autonomic team building from a cognitive scientific perspective. The report also tries to optimize communication costs through classification according to each communication objective.

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In large-scale software development, more than a half of the total development effort in our company is expended on the testing phase. Therefore, information for management of the fault-detection and correction activities in the testing phase, and for assurance of the quality / reliability at product delivery is very important in order to develop a highly reliable software product efficiently and economically. However, in the actual testing phase, an expert person with special knowledge and experience is required in order to derive the information mentioned above. This paper discusses the methodologies, e.g., derivation of quality and reliability assessment information, based on fault data with high accuracy to software product during testing without needing an expert person. Further, we discuss the effect and usefulness acquired by using these methodologies in the actual projects.

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An objective risk assessment by assessors from the outside of the project has been applied to the projects within our company for several years. It has achieved remarkable results of reducing many troubled projects, but we still have some ones. Only the risk assessment by a third party is not sufficient, and other supplemental approaches are necessary to eliminate them. In this paper, processes that should be systematically strengthened within our organization for that purpose and its expected effect are considered.

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The project on condition of a matrix organization has been increasing. A project manager's roles and responsibilities in this matrix organization is becoming more important than ever. However, the various problems are coming out also with the roles and responsibilities such as a subject for communication problems. So, based on my experience and the matrix theory, I have examined the project manager's problems of the matrix organization. It proposes what a project manager should do the project of a matrix organization for carrying out well from a project manager's roles and responsibilities.

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