Caring for maternal psychological stress plays a crucial role in preventing child maltreatment. Social support is widely recognized as a protective factor that contributes to the alleviation of psychological stress. Depending on the source, social support can be classified into formal and informal types. Previous studies have reported that while informal support effectively reduces psychological stress among mothers raising children, formal support does not show the same effect. However, the underlying reasons for this difference remain unclear.
To address this issue, the present study conducted a cross-sectional online survey of 1889 mothers raising preschool-aged children and analyzed the data. The results suggested that formal support may be less effective in alleviating psychological stress due to its higher usage costs and limited capacity to respond to urgent needs. On the other hand, formal support also plays a role in providing opportunities for social interaction, which may help to enhance informal support resources. These findings indicate that although formal support may not directly alleviate psychological stress, it may contribute indirectly by strengthening informal support. Further empirical investigation is warranted to clarify this possibility.
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