This study aims to assess the actual conditions of office sound environments–an important factor for improving employee well-being in corporations–and to clarify the relationship between these conditions and occupant evaluations of the environments. To this end, physical measurements and questionnaire surveys targeted at users were conducted in workspaces and meeting rooms of multiple offices. It was found that, in workspaces, the higher the 95% time-rate noise level (LA95), which represents ambient and HVAC noise, the more occupants perceived the environment as “loud.” Regarding room acoustics, spaces with tile carpet floors and mineral wool acoustic ceilings had shorter reverberation times, and few users reported negative evaluations about speech intelligibility. However, no clear correlation was found between physical quantities, such as noise levels or reverberation times, and subjective evaluations, such as perception of others’ sound or speech intelligibility. For meeting rooms, though sound insulation performance ranged from D-20 to D-35, few users gave negative feedback regarding the level of incoming sound. While the physical measurements indicated favorable room acoustics in all the meeting rooms, the questionnaire results showed a higher percentage of negative feedback regarding speech intelligibility than in the workspaces. For both workspaces and meeting rooms, it is concluded that more extensive and detailed research is necessary to establish a clear correlation between survey results and physical measurements.
View full abstract