横幹
Online ISSN : 2189-6399
Print ISSN : 1881-7610
ISSN-L : 1881-7610
11 巻 , 1 号
ミニ特集「第4次産業革命に向けたサービス科学の役割とビジネス応用」
選択された号の論文の15件中1~15を表示しています
目次
巻頭言
ミニ特集「第4 次産業革命に向けたサービス科学の役割とビジネス応用」
  • 山本 昭二
    2017 年 11 巻 1 号 p. 6-10
    発行日: 2017年
    公開日: 2017/04/12
    ジャーナル オープンアクセス
    Industry4.0 introduces the new relationship between providers and receivers. We recog- nize IoT is key concept and technology of Industry 4.0. Some researchers think Industry 4.0 realize smart society focusing on efficiency of production and transaction. Service science puts Industry 4.0 to the technological platform creating value with customers. Society of Serviceology is new academic association for service science. This article supplies the perspective of serviceology to Industry 4.0.
  • 鴨志田 晃
    2017 年 11 巻 1 号 p. 11-17
    発行日: 2017年
    公開日: 2017/04/12
    ジャーナル オープンアクセス
    This paper introduces the outline of service science from the academic viewpoints and also proposes to see the future of high-tech society from the perspective of service science. The technology such as computer, AI and robotics has made remarkable progress these 20 years. This paper discusses about the fourth industrial revolution that is enhanced by IoT( internet of things) and proposes to utilize the service science that would contribute to make the high-tech society more valuable for the humankind.
  • 大川 真史
    2017 年 11 巻 1 号 p. 18-26
    発行日: 2017年
    公開日: 2017/04/12
    ジャーナル オープンアクセス
    Digital transformation causes users and companies to connect and interact with each other. With this change, companies are required to provide value directly to users. Then, companies need to explore issues with users and co-create value. This would led the well-informed users to self-serve their own demands. I call this phenomenon “collapse of the guild.” In other words, it will collapse existing industries that used to make the information gap a competitive advantage. All companies should be addressing the “collapse of the guild.”
  • AR・ウェアラブル技術の活用
    井上 和佳
    2017 年 11 巻 1 号 p. 27-31
    発行日: 2017年
    公開日: 2017/04/12
    ジャーナル オープンアクセス
    センサー・デバイスやネットワークの進歩により,モノだけではなくヒトも互いに 繋がっていくIoX (Internet of X) の実現が図れるようになってきている.IoX の適用により,安 全・安心かつ生産性の高い製造・物流現場に変革することが可能となる.本稿では,IoX を実 現し,現場作業者の能力を拡張するためのAR・ウェアラブル技術に関する活用事例,課題と 今後の展望について述べる.
  • 企業イノベーションにおける2 つの創発メカニズムの解明:戦略行動による組織文化の創発と場による戦略行動の創発
    阪井 和男, 高野 陽太郎
    2017 年 11 巻 1 号 p. 32-51
    発行日: 2017年
    公開日: 2017/04/12
    ジャーナル オープンアクセス
    The effects of hindsight biases are clarified to hide the creativities in enterprise inno- vations. The two stages of enterprise innovations are analyzed, and the two models of emergence mechanisms are proposed from the viewpoint of complex science. The first type is the emergence of strategic behaviors caused by ‘Ba’ to which few persons contribute. The problem-solving discourse between two persons are analyzed, and the discourse is classified into three inference categories of deduction, induction or abduction. By plotting these as innovation diagram, it is found that the emer- gence processes show fine structures of the successive chains of micro-abductions. This suggests that creativity may be governed by the acceptance of meaningless hypotheses created by micro-abductions in ‘Ba’. The second type is the emergence of organizational culture caused by accumulated strategic behaviors. This mechanism is shown to be the chaotic transition from old organizational culture to new one. This chaotic transition is due to ‘transfer-crisis’ of chaotic state through the instability of strategic behaviors via enforced learning of the schema of old experienced strategic behaviors. The differences and relations of these two types of the emergence mechanisms are discussed. And the implications and applications of this idea are also discussed.
ミニ特集「第4 次産業革命に向けたサービス科学の役割とビジネス応用」を編集して
会員学会紹介
トピックス
編集後記
feedback
Top