QE practical ability is defined as the ability to link quality engineering, viewed as a technical philosophy, with practical action on a continuing basis. Cultivating and improving this ability in engineers is a way to reduce loss to society at large and consequently to earn profits for business and enterprise. The purpose of this study was to establish techniques for the quantitative evaluation of QE practical ability. Indications that evaluation methods could be developed that would produce objective quantitative evaluations were obtained. An attempt was also made to isolate factors that are effective in improving QE practical ability. The ideas and methods for developing evaluation techniques shown in this study are not limited to the evaluation of QE practical ability; it is thought that they can be used effectively as methods of achieving a quantitative evaluation of what is vaguely referred to as human ability in various fields.
In an article in the Nikkan Kogyo newspaper on March 22, 2002, Shigeru Tai reported the successful use of on-line quality engineering by Mazda in starting a new production process. The impact of this article on the spread of quality engineering was substantial. Quality engineehng also occupies a central position in the probability and statistics curriculum at the School of Science and Engineering at Tokyo Denki University. The above article was distributed to students taking this course, who were asked to write reports about it. The authors read the reports, distributed the results back to the students, and asked for a second report. What came out of this cyclic interchange were new discoveries that resulted from stimulating contact between a school, an enterprise, and a newspaper, three parties among which there would normally be no contact at all. By recording this process and studying its meaning, this study clarifies the social significance of the quality engineering paradigm shift. First, prerequisite material is presented; then the opinions exchanged among the three parties during the interaction process are presented, showing the reactions that took place over time. The conclusion is that exchanges between different fields hold the possibility of creating a new basis for the development of quality engineering.
Information on methods used internally to promote robust quality engineeringso as to deal more effectively with management issues was collected from 28companies by means of questionnaires. The answers to the questionnaires wereitemized and scored, 67 items on which adequate information was received fromthe companies were extracted, the standardized error root mean square methodwas applied, a unit space company was selected, the companies were diagnosed,and the results were analyzed to find better promotion strategies. The companyselected as the unit space had been steadily promoting robust quality engineeringfor a long time, had been obtaining results directly related to managementissues, and was characterized by sustained growth. The other companies werediagnosed into groups having clearly contrasting patterns: one group was characterizedby a minority activity pattern, another by a pattern of lack of awarenessof the basics of robust quality engineering, and so on. The analytic methodadopted in this study shows promise of being effective as a diagnostic tool forboosting the level of application of robust quality engineering. The itemizedanalysis gave a picture of the differences from the better company each companywould like to be, and enabled items requiring improvement to be identified.
The research paper describes the problems and the solutions in introducing and promoting Quality Engineering to corporate structures. We conducted the study based on our company's experience, in which Quality Engineering is applied to the research, technology development and new product development. In the 25 years from 1972 to 1997, we experienced some success and failure in promoting the use of Quality Engineering. From our experience, we formed a hypothesis regarding the Key Factor for Success (KFS) for promoting. Quality Engineering, and in the following 5 years, we verified the effectiveness of the hypothesis.
Quality engineering in corporate management must help the corporation resolve issues and solve problems. Quality engineering Provides general metasolutions,but persons responsible for practical management do not realize how quality engineering can help them selve the problems they face. This study addressed the question of how quality engineering should be utilized in management to enable continuous growth of the corporation. In particular, this study identified managerial issues and considered their relationships with quality engineering.
To demonstrate its effectiveness, the hypothesis that an effective way to introduce quality engineering into an enterprise is 'actions speak louder than words'was tested through use in the Sekisui Chemical Group. The 'actions speak louder than words' system uses quality engineering to get results in production problem-solving situations, calculates the monetary effect of the results to appeal to managers and engineers alike, thereby increases the level of interest in or recognition of quality engineering, and takes advantage of the increased level of interest or recognition to move directly into an organized and systemic deployment of quality engineering. In this study, it was verified that 'actions speak louder than words' is an effective method of introducing quality engineering into enterprises that are using it for the first time.
A study was made of education and the ideal engineer in relation to quality engineering. Education is essentially a stimulus process, in which it is important to maintain a balance with the transmission of knowledge. The importance of the stimulus process was elucidated by observing students, responses in quality engineering education at universities. Through a series of discussions, our research group members have come to an understanding that quality engineering rests on the balance between methodologies and perception (philosophy) of technology; thus it is wrong to attach too much importance to either of them, A study of quality engineering research results based on this understanding revealed that such research results are born not from organizational activities but from the abilities or understanding of individual members of the organizations. This study also revealed that about one in every ten students actually engages in research and development activities after receiving a university education, which agrees with previous research results.
Introductory quality engineering education was studied. There has been much dispute regarding this type of education, in which the participants must struggle to make the initial paradigm shift. Quality engineering instructors have had much difficulty in motivating their students to take up quality engineering. This study identified current problems in introductory quality engineering education. In particular, instructional materials that will efficiently show the effectiveness of quality engineering and enable students to be educated effectively were studied.