Objective: In recent years, with increased use of health foods mainly due to raising health awareness, appropriate handling of safety information of health food products, as well as efficacy, has attracted attention. Public and businesses institutions have started developing tools to collect and provide safety information on health foods, but the application is unclear in clinical practice. In this study, we investigated exploratory the use of these information tools in insurance pharmacies to handle safety consultations from health food users and evaluated their usability in clinical practice.
Methods: Information tools were introduced for pharmacists working in insurance pharmacies. Video materials were used to provide explanations. Pharmacists evaluated and responded to consultations related to safety information from health food users.
Results: A survey was conducted on 19 pharmacists. Analysis was performed on 43 consultations. Among these, 33 (77%) of the consultants were 60 years old or older, and the contents of consultations (multiple responses allowed) were as follows: drug-health food interactions, 32 (74%); acceptability of health food use, 12 (28%); and ingredients and characteristics of health food, 3 (7%). Adverse event was consulted in one case. While information tools were helpful in responding when product information and information on drug-health food interactions were available, a lack of information on the frequency of adverse events was also noted.
Discussion: This survey highlighted the status of consultations related to health food safety information, using information tools at insurance pharmacies. We found that pharmacists could decide on whether or not to use health foods and provide information on precautions depending on the user's condition, thereby avoiding adverse events associated with health foods. In contrast, it was also considered to provide adequate and sufficient safety information for decision making of risk avoidance.
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