Third-party evaluation of the quality of healthcare services

Abstract

Concern for healthcare quality has been growing rapidly through Japan in recent years. The objective of this article is to explore the concept of health care quality and quality management and discuss methods of tracking and evaluating service provided by health care providers under pressure for cost containment.

This article focuses on the application of health care economics to health care quality, examines the health care quality management system in the United States, and evaluates the feasibility of introducing this new system into Japan.