Effects of Time Stress on Psychophysiological Responses during Data Entry Tasks

Abstract

Six male and six female students (19-23 yrs) volunteered as subjects in the present experiment. Subjects performed the data entry tasks. A hundred and twenty single digit numbers 12 by 10 Iines matrix were displayed in a random sequence on the left side of monitor. Subjects input the same numeral as these numbers one by one with clicking of the mouse on the ten keys displayed on the right side of the monitor. Each task consists of the following conditions: 1) system response time is fast or slow; 2) delete the input numerals from 120 numbers or not ; 3) button flashes after input or not; and 4) the remaining time is displayed or not during performing the tasks. These tasks are programmed to be finished automatically after 200 seconds independent of the rate of completing all inputs. We measured heart rate (HR), systolic and diastolic blood pressure (SBP and DBP), skin blood flow (SBF), skin potential level (SPL), number of errors (Es), total number of input and subjective ratings concerning the degree of irritation (SR1), difficulty of input (SR2) and unpleasantness in operation (SR3). It was shown that when system response time was slow, even the average of heart rate and blood pressure were lower than fast system response time, however, the subjects felt greater emotional irritation, difficulty of input and unpleasantness in operation hence making more errors.