Abstract
Amid the serious issue of a shortage of caregiving professionals, workplace relationships remain a leading cause of staff turnover. This study focuses on building relationships and implementing a training program for mindset transformation based on the Appreciative Inquiry (AI) approach. The program was conducted with 25 leaders from special nursing homes and other caregiving facilities, and its effects were examined.A comparative survey using the Appreciative Inquiry Scale was conducted before and after the training, and after a two-year interval, 12 on-site leaders were interviewed to assess changes in their awareness.The results showed statistically significant differences in at least one question item across all expected subscales in the comparative survey, notably including all questions related to self-respect.Subsequently, relationships continued to develop over time, utilizing the positive core to foster sustained growth. The leaders recognized that their appreciative attitudes and behaviors, which emphasized respect for both themselves and others, had a positive influence on their surroundings. This led to more productive team dialogues and a proactive approach to problem-solving.Moving forward, it is essential to establish purpose-driven educational systems, such as specialized training on interpersonal relationships, to further enhance caregiving environments.
