The Effect of Perceived Growth from Various Experiences on Proactive Behavior Among University Administrative Staff: An Analysis of the Second National Survey Conducted by CRUMP

Abstract

 The purpose of this study was to clarify the relationship between learning from “past experiences” and proactive behavior among university administrative staff. To achieve this objective, we analyzed the data from a survey conducted in 2021 concerning university staff members.

 The main findings of this study can be summarized as follows. First, it clarifies the relationship between learning from “past experiences” and the proactive behavior of university staff. Specifically, a corresponding relationship between the type of experience and proactive behavior was confirmed: among the proactive behaviors, perceived growth from work was found to have a significant positive impact on work performance behavior, perceived growth from people was found to have a significant positive impact on interaction behavior, and perceived growth from learning opportunities was found to have a significant positive impact on learning behavior. Second, we identified other facilitators of proactive behavior among university staff. Specifically, consistent with the relationships among variables identified in previous studies of university administrative staff and whitecollar research, the analysis in this study also found results that are consistent with the relationships among variables identified in previous studies of university administrative staff and white-collar employees.