Some Statistical Data on ATC Communication Congestion in Tokyo Area Control Center
1969 Volume 1969 Issue 1 Pages 1-34
Details
1969 Volume 1969 Issue 1 Pages 1-34
A controller console was designed for the Phase I System of the ATC Automation Project. In order to evaluate the man-machine relations between the console and the human controller, an evaluation test was carried out in the control room of the Tokyo Area Control Center.
As one of the items of the evaluation test we observed and analyzed controllers' communication workload in Tokyo Area Control Center. Then we could obtain some statistical data on ATC communication congestion, and applied a simple queueing theory to the data. As a result we found that such data can be tangible indices to judge whether controllers are overloaded or not.
The former half of this paper contains the outline of the Phase I System, the design of the prototype console, and the summary of the evaluation test. The latter half contains the detailed data on the ATC communication congestion, and the discussions on the data.
