Abstract
Recently, our life style has two kinds of communities, one is a real face-to-face communication and the other is virtual communication in the internet. Especially, the SNS (Social Network Service) has been familiar with face-to-face communication. In school SNS, counseling system for university students has been developed. When the system receives a request for counseling, the scheduling function assigns the counseling to an appropriate counselor by the adjustment of schedules. Simultaneously, the system analyzes the contents of counseling requests from the students to classify them into three patterns {living, study, and job} by morphological properties. This method analyzes the distribution of morphemes in the sentence by using Self Organizing Map. The system can show the results of type of their counseling requests and degrees.
